Phone: 1-800-496-2880
Email: support@peacockalley.com
Hours: Monday-Friday | 8:30a-5:00p CT

The following limitations apply to the 30-Day Guarantee:

• All sales on items marked down or listed as "sale" or "all sales final" are final and cannot be returned or exchanged.
• All returned products must include an original receipt or other proof of purchase.
• Products that are being returned to us must leave your possession within 30 days of the date of receipt or delivery of your purchase. The Peacock Alley 30-Day Guarantee is effective beginning on the date you receive your purchase.
• Products are not eligible for the 30-Day Guarantee if they have been monogrammed or have been damaged due to improper or unreasonable use.
• Custom-order products, including products with cut fabric yardage, are not eligible for the 30-Day Guarantee.
• Damaged or defective products or product that has been washed may be limited to exchange of same product only.
• All products returned pursuant to the 30-Day Guarantee are subject to return approval. Peacock Alley reserves the right to inspect and return products to the customer if they are not acceptable. Unaccepted returns will be shipped back with a letter stating our reason for denying the request.

For your protection, we recommend using the prepaid UPS shipping label sent to you after you start your return. Please keep the tracking number from your return shipment to ensure that the package is delivered to our warehouse.

Note: This policy applies only to Peacock Alley online or Peacock Alley brick-and-mortar retail purchases. If you are a Peacock Alley Trade customer, please log in to your account here for information on returns and exchanges.

• All returned products must include an original receipt or other proof of purchase.


• Products that are being returned to us must leave your possession within 30 days of the date of receipt or delivery of your purchase.


• Products are not eligible for the 30-Day Guarantee if they have been monogrammed or have been damaged due to improper or unreasonable use.


• Custom-order products, including products with cut fabric yardage, are not eligible for the 30-Day Guarantee.


• All products returned pursuant to the 30-Day Guarantee are subject to return approval. Peacock Alley reserves the right to inspect and return products to the customer if they are not acceptable. Unaccepted returns will be shipped back with a letter stating our reason for denying the request.

For your protection, we recommend using the prepaid UPS shipping label sent to you after you start your return. Please keep the tracking number from your return shipment to ensure that the package is delivered to our warehouse.

Note: This policy applies only to Peacock Alley online or Peacock Alley brick-and-mortar retail purchases. If you are a Peacock Alley Trade customer, please log in to your account here for information on returns and exchanges.

For purchases made through Peacock Alley stores or website, refunds will be made within 30 days of receipt and after review of your returned product; refunds will be credited to you in the original form of payment.

Refunds are limited to the original purchaser; no receipt is transferable.

For purchases made through Peacock Alley stores or website, refunds will be made within 30 days of receipt and after review of your returned product; refunds will be credited to you in the original form of payment.

Refunds are limited to the original purchaser; no receipt is transferable.

Refunds are limited to the original purchaser; no receipt is transferable.